The renewal deadline for the new 25/26 season has passed.
Seats that were not renewed by May 30, 2025 have been automatically released. Questions? Please contact the Box Office for assistance.
Upgrade / Change Window: June 4-11!
Already renewed, but want to request an upgrade or change? (Switching dates, switching price levels, adding seats, etc). All 25/26 season ticket holders may request changes from June 4-11.
You may exchange or add additional seats at no charge using Account Manager. No code will be needed. Please note, orders placed over the phone will incur a $3 service charge per order. Because of the anticipated volume of requests, we recommend exchanging online. Utilize the step-by-step instructions below to make your own exchanges online!
If you do not want to make any exchanges or add additional seats, there is no action required. You will retain your current seat locations.
Contact the Season Ticket Office
Call: 915-231-1111 (M-F, 10am-3pm)
Email: boxoffice@destinationelpaso.com
Box Office evening and holiday hours vary according to event schedules. The Box Office opens three hours prior to showtime.